Refund policy

We hand-pack every order ourselves. Please allow 2–3 business days for packing, then 5–7 days for delivery across India via -------- Free shipping above ₹1,500.

Return Policy: Due to the handmade nature of ceramic items, we do not accept returns unless the product arrives damaged. If damaged in transit, email us within 48 hours at Hello.luaform@gmail.com with a photo.